Terms & Conditions – API — SMM Provider
By using API — SMM Provider, you agree to all terms written below. If you do not agree, please stop using our services immediately.
1. General Information
API — SMM Provider provides digital marketing services as a reseller through third-party providers. We are not affiliated with Instagram, Facebook, TikTok, YouTube, Twitter, or any social media platform. We are not responsible for any bans, restrictions, or actions taken by social networks against your account or content.
2. User Account Responsibility
Users are responsible for:
- Keeping login details secure
- All activity performed on their account
- Submitting correct order information
We are not responsible for any loss caused by account misuse, hacking, or user negligence.
3. No Refund Policy
All payments and balances added to your account are final and non-refundable.
No refund will be issued for:
- Wrong payments
- Accidental deposits
- Unused balance
- Slow delivery
- Dissatisfaction with results
Please add funds carefully.
4. No Refill / No Refund Services
Services marked as "No Refill" or "No Refund" are strictly final.
In such services:
- No refill will be provided
- No refund will be granted
- Any loss is the user’s responsibility
Read service descriptions carefully before ordering.
5. Partial Orders Policy
If an order is partially completed due to system error, provider issue, or any technical reason:
- The remaining quantity will not be refilled
- No refund will be issued
- No re-order will be provided
Partial delivery is not eligible for compensation.
6. Order Cancellation Policy
Once an order is placed:
- It cannot be cancelled
- It cannot be modified
- It cannot be reversed
This applies whether the order is pending, processing, or completed.
7. Refill & Cancel Support
All refill and Cancel requests may take:
- 24–72 hours (standard time)
- Up to 5–10 working days in special cases
Support response time may vary based on workload and provider delays.
8. Invalid Orders & No Support Cases
We do not provide support or refunds for orders placed with:
- Incorrect links or usernames
- Private accounts
- Deleted posts/videos
- Changed usernames
- Blocked or unavailable content
Make sure everything is public and correct before ordering.
9. Misbehavior & Abuse Policy
Any user who:
- Abuses admin or support staff
- Uses offensive language
- Spams tickets or messages
- Threatens staff
Will have their account suspended or permanently banned without warning. No refund will be issued in such cases.
10. Service Changes & Agreement
API — SMM Provider has the full right to:
- Modify prices
- Change services
- Update delivery time
- Change terms at any time